08 Friday Nov 2013
Have you heard of the saying, ‘What is in the inside shows on the outside’?
This is true with Influence & Sales as well.
Internal Feeling Impact Influence
How you feel on the inside AT THAT MOMENT makes a world of difference in your communication. Think of it this way, people unconsciously can and will pick up on a ongoing basis every emotion that you are feeling internally when you are communicating with them. And they will attach a meaning to that based on the context of the ongoing situation. Even if the cause of your emotion and the ongoing situation are not connected!
What could be the impact of this?
Think about a scenario where you just had a bad argument and it is still somewhere lingering in your consciousness. And you walk into a very important meeting. A meeting where you want your influence skills at its best! And you are into it fully and the other person is speaking. And suddenly your mind begins to drift, you drift to the incident just moments ago. You are remembering that unpleasant stuff. And your emotions drift with you. You are feeling the ‘negative’ set of emotions you felt during the previous conversation, not fully, just fragments of it. And when all this is going on the other person is picking up non-verbal clues unconsciously. And intuitively and/or consciously recognises that you are not in the best of your emotional states. The other party perceives this as mixed signal and makes a decision influenced by this…
Another scenario where you just had a bad argument. And you walk into this important meeting. And when you are there, you are fully focussed on what the other person is saying. You are thinking of the possibilities of what is going in the room. You are curious, excited and super convinced and super sure of whatever you are proposing and purely so… Purely as in, there are no mixed feelings. In addition to the logical progress, you are also now connecting with the other person on an emotional basis. She picks the non-verbal clues and perceives this as complete agreement to both what you are saying and the other person’s intentions. And make a decision influence by this…
Which one of the scenario’s would you like for you?
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